Why Can’t I Access the Sheet?

Start by checking whether the sheet can be opened in the web version of Ragic.

・If the sheet cannot be opened in the web version either, it’s likely due to insufficient Access Rights. Please verify the related access settings.

・If the sheet opens normally in the web version, make sure the app is updated to the latest version. If not, please update the app first.

Also, check if the mobile network is stable. Switching between Wi-Fi and mobile data may cause temporary disconnection, which can result in display issues. In such cases, try closing and reopening the app, or log back into Ragic. This usually resolves temporary issues.